Frequently Asked Questions
Everything you need to know about bringing Tumble into your home.
What makes Tumble rugs different from traditional area rugs?
Tumble rugs are designed for modern living, featuring a spill-proof coating and a unique two-piece system that allows the rug cover to be easily removed and washed in any standard home washing machine.
How do I clean my Tumble rug?
For small spills, simply blot with a damp cloth. For a deeper clean, peel the rug cover off the rug pad and machine wash on cold. Tumble dry on low heat or air dry for the best results.
What is your shipping policy?
We offer free standard shipping on all orders within the contiguous United States. Orders typically process within 2-3 business days and arrive within 5-7 business days.
Can I return my order if it's not the right fit?
Yes, we offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund, minus a small processing fee, as long as the item is in its original condition.
Are Tumble products safe for kids and pets?
Absolutely. Our rugs are made from non-toxic, hypoallergenic materials and are rigorously tested to ensure they meet safety standards for both children and furry friends.
Do I need a rug pad with my Tumble?
Every Tumble rug comes with our specialized non-slip rug pad. This pad provides necessary cushioning and ensures your rug stays securely in place without damaging your floors.