Returns & Exchanges
At Tumble, we want you to love your home; if you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery. All returned products must be in their original condition and packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
Package Your Items
Carefully pack your Tumble products in their original boxes, ensuring all components are included and the shipping label is clearly visible.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing